Privacy and Disclaimer


Information on this website is intended for your general information, and as such should only be treated as a guide.  We have used all reasonable endeavours to ensure the accuracy and completeness of its website. However we cannot accept responsibility for any loss or damage which may arise from the use of the information provided.

We do not approve or endorse any information contained in external websites that we link to and accept no liability in connection with their services or information. We may change these terms if necessary and without notice at any time, so you should revisit these, and any other relevant pages, from time to time to ascertain what terms of use you are agreeing to.

Limitation of Liability

Leicester City Council, suppliers or other third parties mentioned on this site will not be liable for any damages arising out of the use, inability to use, or results of use of this site, any web sites linked to this site or any material or information contained on this site.


The contents of this website are the copyright of Leicester City Council. You may make copies for your personal use only. You are not allowed to copy and distribute its content in any way without the written prior consent of the Leicester City Council.

You should seek appropriate professional advice before taking any action based on any information held on this website.

Privacy statement

We regard your privacy as important and all employees who have access to your personal data or are associated with the handling of that data are obliged to comply with the Data Protection Act. We do not capture and store any personal information about website visitors, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

For more information regarding privacy visit our Privacy Policy page.

Registration and authentication

We may require you to register and be authenticated with us in order for you to access extra services.  The information will not be used for sending you newsletters or other promotions unless stated.

Fair Processing Notice

Any personal information that you provide will be processed in accordance with the Data Protection Act 1998.  It might be used by us and our partners to deliver and improve services and fulfil our statutory duties.  We will not disclose any personal information to any other third parties unless required to do so by law.

Read more about how we use personal data in our Fair Processing Notice.

Information sharing

Very occasionally we may need to share the personal information you have given to us with partner organisations such as the police or other government bodies.  Information will only ever be shared when it is strictly necessary to help us provide effective services and your consent will always be sought if sensitive personal data is involved.

For more information on Information Sharing visit our website.