The LeicesterCare Emergency Control Centre provides an emergency alarm service to anyone who feels vulnerable or alone, whatever their age or needs.  LeicesterCare offers reassurance, support and peace of mind by providing a direct link to a caring control centre. Our services are offered around the clock, every day of the year.  Alarm calls, and thereby requests for assistance, can be raised directly by the service users, by pressing a ‘help’ button, or by automatic Assistive Technology sensors detecting events such as falls, doors opening and beds being unoccupied etc.


Assistive Technology and LeicesterCare services help to enable and support the independence of people with a varying range of needs including frailty, poor mobility, physical impairment, high risk of falls, epilepsy, dementia and many other conditions.


The services provided promotes greater independence by enabling people to perform tasks that they were formerly unable to accomplish, or had great difficulty accomplishing, by reducing risks and/or fear of risks.


The LeicesterCare emergency alarm system connects to a standard telephone socket.  When activated the alarm call goes through to our local control room.  Staff in the control room will automatically identify the caller and where they live. If help is required the control room staff will organise assistance and contact relatives, neighbours, carers, doctor, the emergency services, etc.


There is a small weekly charge for the LeicesterCare 24 hour monitoring service.

Service Details

Leicester City
Service Type:
Equipment and adaptations

This page was last updated on 25 June 2019

This page was last updated on 25 June 2019

Contact Details

Contact Name:
LeicesterCare Control Room (24/7)
0116 373 7960